YOUR SUPPORT MEANS LITERALLY EVERYTHING. THANKS FOR BEING A PART OF OUR CORNER OF THE INTERNET IN CANADA.
WHILE WE’RE UNABLE TO ACCEPT NEW ORDERS AT SMASHBOX.CA, WE’RE STILL HERE TO HELP WITH ANY EXISTING ORDERS OR REFUNDS. PLEASE REACH OUT AT smashboxcustomerservice@smashbox.com.
Smashbox Cosmetics is no longer accepting new online orders at Smashbox.ca in Canada. You can continue to shop your Smashbox favourites in store and online at Shoppers Drug Mart and online at Sephora.com.
If you have made a purchase on smashbox.ca that you would like to return, please send your package to Smashbox Canada Online Returns at 6100 Freemont Blvd, Mississauga ON, CA L5R3V7. We recommend you send it via insured FedEx or Canada Post. Return shipping fees are not refundable. Your return will be processed promptly upon its arrival and please allow 7-10 business days for the credit to post to your account. Returns will be accepted for 60 days after closure.
For any other inquiries regarding a previously placed smashbox.ca order please contact us at smashboxcustomerservice@smashbox.com and someone would be happy to assist you.
Please contact Consumer Care at smashboxcustomerservice@smashbox.com through 12.31.23.
